Privacy Policy

1. Introduction

Swarn Aayu, A Section 8 Company ("we", "our", or "us"), is a non-profit organisation registered under the Companies Act 2014. We are committed to protecting your privacy and personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information.
Our physical presence is at:
69, First Floor, P&T Plaza, Cholanagar,
R T Nagar Post, Bengaluru 560032,
Karnataka, India

2. Information We Collect

We collect the following information:

3. How We Process Your Information

Non-Personally Identifiable Information (Non-PII) is used to offer personalised services to our customers. We use proprietary software/tools developed by our in-house team, which employs machine learning and LLM technologies to provide unique results.

4. Consent

We obtain your consent through various means:

5. Third-Party Partnerships

We may share your information with third-party partners for lead-generation purposes. This sharing occurs only with your explicit consent. Any subsequent interaction is between you and the third party.

6. Data Storage and Security

6.1. Data Storage and Security

We confirm that all data is stored in India. Our data storage practices comply with all applicable Indian laws and regulations.

6.2 Encryption

All data is encrypted end-to-end to ensure maximum security and protection of your personal information.

6.3 Information Storage and Backup

We periodically back up user data on our cloud database. This backup serves multiple purposes:
We retain user information in our records for as long as we can potentially offer our platform Services to users. Once our Services are no longer relevant to a user, we remove all information on that user from our records.

7. Compliance

We operate under all applicable laws and follow stringent privacy guidelines, including master KYC guidelines as per the regulator.

8. Grievance Redressal

We have appointed a Grievance Director to resolve any queries or concerns you may have regarding your privacy or this policy.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time without prior notice to our customers. We encourage you to review this policy periodically.

10. Responsible Organization for Data Collection

All platform Services are currently provided and regulated by Swarn Aayu. Therefore, Swarn Aayu is responsible for the collection, storage, and processing of personal information of the users.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Sakshi@swarnaayu.com